We Transform Your Business. Digitally

WHO We Are

At BotMaster Solutions, we clustered together with an Extraordinary team of Visionaries, Designers, Solution Architects, PMs, Strategists, Programmers, Data Scientist's and most importantly Digital Transformation Enthusiasts.

Botmaster Robotic Process Automation services is a complete modular automation solution, for small or BIG enterprises where software micro workers are designed to automate the boring tasks of humans by replacing manual clicks, interpreting text-heavy communications, or making process suggestions to end-users for definable and repeatable business processes.


CREATING the Digital Journey

COVID-19 played a big part in motivating organizations to invest in digital transformation. Intelligent automation is a key investment for businesses looking to guard against future disruptions. Many organizations are missing out on the benefits of low-code application development. Technology decision-making will move from top-down to consensus. While the pace of digital transformation varies based on the business and the sector it is in, overall, the journey of digital transformation has three stages.

Task Automation

Other than Reducing Operational Costs, Increasing Productivity, Ensuring High Availability, Increasing Reliability and Optimizing Performance process task automation...

Digital Expansion

As businesses start taking advantage of cloud-native infrastructures and driving automation through their own software development, it leads to a new generation of applications...

Artificial Intelligence

Technology and analytics have enabled AI-assisted ability to aid human intelligence and enables people and organizations to do things they cannot do otherwise, in faster and smarter ways..

Digital Transformation Essentials

THE PROVEN Path To Digital Transformation

We have found that business model transformation is essential for legacy companies to win in a world where technology is consuming every industry under the sun. However, to implement a successful transformation from things and people to technology and networks, a company needs two essential parties working in lockstep.

The two parties to which we are referring are the board, responsible for governance and capital allocation, and the executive management team, responsible for shaping the strategy and carrying out the plan. While the end goal is for these two groups to shift capital allocation and leadership practices to support new business models, they must first accomplish a few things::

  • 1) Each party needs to have a complete understanding of technology and network supported business models, and why they outperform business models based on physical assets and people;

  • 2) Each party needs to be fully committed to the journey. They mostly focus on creating a new future, not just managing the existing business;

  • 3) Each party needs to be willing to reallocate their time, attention, and financial and human capital to the transformation agenda.

"It takes guts, perseverance, change management, and the full commitment of the executive team and board."

7 Steps to Digital Transformation

Digital transformation is no longer an option for companies. Digital platform companies are taking over, and technology and customer focus are central to what and who they are. The digital elite are winning and winning big:

Adopt an exponential mindset:

Digital and network-based businesses are structured and managed differently than your traditional business. The board and executive management team will need education to gain comfort with the new mindset required to build, operate, and grow a digital business.

Build and recruit digital capabilities:

The same talent and infrastructure that powers your company’s current operations are not likely to be suitable for a digital, platform and networked future. You will need employees with new skills like machine learning and data science. Your infrastructure will also have to be adapted to provide the tools your employees need to grow into a digital world.

Create a broad digital roadmap:

Small-scale digital initiatives don’t form a cohesive, strategic roadmap. Start with a clean sheet and create the digital roadmap your company needs to succeed, regardless of which projects are already underway. Don’t be afraid to kill or deprioritize projects that aren’t aligned with a new business model.

Inventory company "assets" and activities:

There are likely already passionate employees at your company who have already begun small-scale digital initiatives. You probably also have valuable intangible assets that you don’t actively manager or measure. Inventory everything, assess its fit with your future digital strategy, and reallocate resources from uncertain projects to strategically important ones.

Apply business model:

Design thinking, not just product or service design thinking, to create your future business model: all too often, we think we can build and grow a digital business by selling the same products and services to the same customers via the same channels with a few minor tweaks. Adopt a design thinking approach to design your new digital business model that meets the needs of today’s digitally savvy customer.

Build digital assets:

Many “traditional” businesses often possess or could easily access valuable digital assets. Figure out which ones your company could build, partner, or acquire, and begin transitioning from purely physical assets to more valuable and scalable digital assets.

Adjust the org structure:

Start small, then go big: the changes above will require changes to your organization’s structure. While politics or talent gaps may prevent you from making major shifts, make the changes you can make, no matter how small. As momentum and comfort builds, you can add the bigger changes later.

It is increasingly clear, that the spoils of value and growth are going to digital platforms and networks. Companies with outdated business models—asset builders that make and sell physical things, and service providers like consultants, doctors and lawyers—are quickly being supplanted by companies that use the tools of the digital age, such as technology, apps, networks, social media, crowdsourcing, and more.

Read the full article on Forbes.com

" In-house automation solutions are often successful at first, but the scope is usually too narrow. Systems often fail because of the maintenance and enhancements required to maintain and expand the automation process.

And, in-house automation solutions are expensive and typically are low priority in the IT department. This is why most internally developed automation efforts stall after achieving limited success. Many companies that have gone down this path eventually turn to off-the-shelf automation software.

OUR Core Team

Our passion for People and Technology unites us.


“Process Enthusiast and avid Ai Researcher.”

Floris Olivier

Solutions Provider


“Attention to detail and a fine eye for the magic of the creative domain.”

Jay vd Walt

Creative Director

Intelligent process automation (IPA) is an integration of technologies utilized to administer and automate digital processes. IPA can improve operational efficiency, employee performance, and efficiently respond to the consumers. This can also minimize the operational risk of building an effective operations environment. IPA is created to help human workers by performing manual, monotonous, and routine work, which was earlier done by humans.


Microsoft Power Platform and Python , being two of the best of both worlds technology solutions and frameworks to develop cloud, portal & complex web automation applications rapidly, is our core focus. Pick your tool—Use Power Apps, Power Automate, Dataverse, Visual Studio, Visual Studio Code, and Azure services to create the solutions you need.

In an Opensource enviroment Python scripts are used to automate the various task. Python scripts can be run by humans or a microworker. A microworker is a piece of software used to automate Python scripts Automation can save you time and increase your productivity, especially for repetitive tasks.

Some of the Technologies We Use:

Work together to meet challenges effectively with Microsoft Power Platform

Analyze data, build solutions, automate processes, and create virtual agents..

Microsoft Azure, formerly known as Windows Azure:

is Microsoft's public cloud computing platform. It provides a range of cloud services, including compute, analytics, storage and networking.

Create and test unlimited apps with Dataverse and premium connectors:

Turn ideas into applications: with Power Apps, anyone can create rich, highly personalised applications that solve many of your company’s challenges.

Streamline repetitive tasks and paperless processes with Microsoft Power Automate:

Revolutionise your business, giving your employees the ability to automate internal business processes, thereby increasing their productivity and efficiency.

Build a data model that all your apps can use:

Dataverse lets you securely store and manage data that's used by business applications.

Create a data culture in your organisation:

Giving any employee the ability to create rich, engaging, dynamic dashboards and reports that provide essential insights for decision-making.

Node.js® is a JavaScript runtime built:

That runs on Chrome's V8 JavaScript engine.

Docker is an open platform:

for developing, shipping, and running applications. Docker enables you to separate your applications from your infrastructure so you can deliver software quickly.

Ubuntu is the modern, open source operating system: Running on Linux for the enterprise server, desktop, cloud, and IoT.

RPA for Python’s simple and:

API makes robotic process automation fun! You can use it to quickly automate repetitive time-consuming tasks, whether the tasks involve websites, desktop applications, or the command line. Built on AI Singapore’s TagUI open-source RPA software, RPA capabilities out-of-the-box for this package include website automation, computer vision automation, optical character recognition, keyboard & mouse automation.

MongoDB is:

a document database with the scalability and flexibility that you want with the querying and indexing that you need.

PyTorch is an open source:

machine learning library based on the Torch library, used for applications such as computer vision and natural language processing, primarily developed by Facebook's AI Research lab (FAIR).

Created by the Google Brain team:

TensorFlow is an open source library for numerical computation and large-scale machine learning. TensorFlow bundles together a slew of machine learning and deep learning (aka neural networking) models and algorithms and makes them useful by way of a common metaphor.

WHERE We Do it

FOCUSSING on all Major verticals and currently specialising in:


The agriculture sector in this era is changing rapidly and facing many challenges. With the growing population, there is an increased demand for food. In order to meet the growing requirements we need to increase...


We are focused on bringing digital transformation process to the next level by automating Operations, accelerating Underwriting, improving Compliance and Regulation processes....


The healthcare industry has a great partnership with modern-age technologies to work around some of the common yet the biggest challenges of the care delivery system. Optimizing the supply chain, managing massive volumes of patient-related data...

HOW We Do it


Through a range of FREE Assessments consisting mainly of online Questionares and Chats we collect data, analyse it and compile a report back to our clients with Suggestiions and Costings.


The 1st Assessment will mainly focus on the current look n feel and the image of the organisation online, by analysing the company website, ranking performance and overall brand sentiment.


Fast & Easy Social Media Monitoring Find all tweets, posts and articles mentioning your brand - seconds after they appear online. Our analytics will help you see where your brand is popular, and which areas need improvement.


Feedback Assessments is a powerful guide that offers crucial insights into every part of your company helping you make more money or cut marketing expenses. That’s especially important when it comes to customer satisfaction.


We examine how robotic process automation (RPA) can be deployed as a technology solution in business processes and services as a transformation lever beyond traditional business process management and outsourcing.


The prospect of automation doesn’t need to be met with panic. Dynamic Change Management, when properly explained and launched with employee involvement, automation can greatly benefit both employees and the companies they work for.


Is your organization’s customer data ready to drive digital transformation initiatives In our checklist, we will walk you through 5 critical dimensions of data readiness and some of the questions we might ask your organization as a part of helping you deliver a high-quality data foundation.


We would love to hear from you. Please contact us through the channel below or for faster feedback chat to our assistant.


* required field


  • Phone: +27 86 2231223

  • Email: hello@botmaster.co.za

  • Address: We are a South African based Company with offices in Johannesburg and Durban, South Africa with a global outreach.